Program Governance - Manage large multi-year outsourcing engagement in the areas of Service Delivery Management, Technology Management, Contract / Financial Management and Relationship Management.

Service Delivery Management - Includes application development and management, infrastructure provisioning and sustenance and leading the process and quality initiatives in the account for continuous service delivery improvements.

Technology Management - Enabling better alignment of IT to the emerging business context of the account.

Contract / Financial Management - Focusing on P&L for the account, bringing in commercial value to the client.

People Management - People Transition, Team Formation and ongoing Performance Management of large team.

High Profile Role - With direct exposure to senior management of the company and client.

Growth Prospective - Evolve as a Senior Service Delivery role managing larger accounts or into managing service delivery organization.

Technical Competencies - Minimum of 10-15 years of experience. Last 5 years in senior positions in IT services management.

Client Experience - Should have handled directly very large IT projects / programs with engagements at CxO levels. Should have good account management skills.

Technology Experience - Should have exposure to Application Management and IT infrastructure management.

People Management - Should have led teams of size over 75.

Process & Quality - Exposure to process-led service delivery approach based on standard quality frameworks.