Responsible for monitoring and ensuring TOS QMS processes adhered to and enhanced continuously.
Responsible for implementing ITIL processes and best practices during transition by closely working with various divisional teams.
Driving TOS service delivery, productivity improvement, best practices and compliance programs.
Develop and continuously improve processes for TOS services by working closely with the onsite teams and the practice team.
Monitor and improve process adherence and effectiveness for all TOS customers through planned audits and ensure closure of gaps.
Train, educate and communicate with field to develop process awareness.
Develop ITIL, Cobit, eSCM processes and implementation of the same.
Support sales team in developing solution for new clients in response to RFP.
Function:
IT / Operations / Sales
Company Profile:
Wipro Infotech is the IT Services, Solutions & Products division of Rs. 81.7 billion Wipro Limited. For the quarter ended June 30, 2005, the revenues touched Rs. 3.38 Billion, an increase of 25% year on year. Profit Before Interest & Tax (PBIT) grew by 61% year on year to Rs. 218 Million.
Wipro Infotech has close to 5300 employees operating from various geographies in India, Middle East and Asia Pacific. With over two decades of experience, Wipro has stamped its presence on the Indian market and leads the Indian IT industry.
At Wipro, we offer you a work environment that quenches your thirst for knowledge while helping you nurture your career ambitions. You get to traverse a path that is strewn with values, performance, learning, innovation, quality, camaraderie, and career growth - all those facets of work life that you cherish the most.
Please visit www.wipro.in for more information about the company.
Location:
Bangalore
Candidate Profile:
Education: - BE / MBA. Experience: - 6-8 Years. Technical Competencies: - Prior experience of process development and implementation, ITIL foundation trained. Experience of implementing processes for at-least 2 customer accounts. Total experience 6+ years with recommended 2+ years experience in process and quality function together with other responsibilities. Should have undertaken six sigma projects and undergone six sigma / DMAIC training. Should have good communication, presentation skills.
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