To provide a conceptual framework and functional inputs for effective and efficient logistics services

To enable sharing of best business practices

For:

Senior management of logistics service providers that include third and fourth party logistics services, courier services, transporters (rail, road, marine and air), freight forwarders, distributors,retailers, warehouse providers, terminal operators (ports, air cargo, ICDs / CFSs)

IT based service providers both in the software and technology domains

Consultants

Contents:

Understanding the customer environment: domestic and export

Supply chain management

Services management

Service quality management

Setting service levels

Capacity planning

Asset based and non asset based business approaches

Optimal utilization of assets

Maintenance management

Warehousing and inventory management

Technology aids and information management

Revenue management and dynamic pricing

Branding, marketing and competitive strategy

Implementation and integration

Mail your queries to
Prof. G. Raghuram : graghu@iimahd.ernet.in

For further information, please contact: -
Manager (MDA),
Indian Institute of Management,
Vastrapur, Ahmedabad - 380015.
Phone: +91-79-26324071-6 (MDP)
Fax: +91-79-26300352 (MDP) / 26306896 (General)
E-mail: mdp@iimahd.ernet.in
Website: http://www.iimahd.ernet.in/
Refer: CoolAvenues.com MDP Alert

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