MBA Alumni | MBA Students | MBA Aspirants | MBA Forums
--- MBA Home ---

CoolAvenues.com

offers
Advertising
Services

on the web  
 

Home     |    MBA Jobs      |     Knowledge Zone      |     Seminars      |     Placement Report      |     Admission Alert       |     café     |     Search

Opus 2006 Concludes at IIM Kozhikode with Inspiring Talk by Mumbai Dabbawallahs

B - School News

 Home

 B-Schools' Home

 B-School News

 B-School Events

 B-School Diary

 Companies Research
 Center

 Career Resource Center

 Admission Alert

 MBA Forums

 Search
 Join e-Communities
 Buy Books
 Help Line!
 Mentor Program
 Be a CoolAssociate
 Give Suggestions

 Company Search
 
 

Subscribe:
GMAT list
  GMAT mailing list brings you tests, scholarships, news, developments & school admission alerts on a regular basi

So subscribe GMAT list and get the extra advantage!


Latest Discussion on CoolAvenues Forums

 

Opus 2006 Concludes at IIM Kozhikode with Inspiring Talk by Mumbai Dabbawallahs
Post-event Press-release

Previous

The 5000 strong Dabbawallahs deliver over 2 lakh Tiffin boxes every day in Mumbai city and achieved Six Sigma certification in 2001. Every day, in a span of just 3 hours from morning 9 o'clock to 12 noon, the Dabbawallahs make sure that they pick up all the lunch boxes from homes and deliver them to the rightful owners in the offices.
Each Tiffin box is coded in such a way that in spite of changing hands 4 to 6 times a day, it doesn't get lost in the way or end up with the wrong person.

"Our quality, customer care and supply chain are excellent. We have 99.999999 per cent performance and 100 per cent customer satisfaction," said Raghunath Megde, president of the Dabbawallahs. It is the discipline and the organizational setup that sets apart the Dabbawallahs. The veterans guide the new entrants to the field. For every 20 Dabbawallahs, there are 3 substitutes to take care of exigencies and support the novices. Caps and ID cards are used to identify each other and to reduce the wait time at offices while checking in and checking out. "For us work is worship and customer is our god," said Talekar. Dabbawallahs follow this simple maxim religiously, and no wonder, they are the most efficient network in India.

Other speakers included Pradeep Jadav, Manager of Chainalytics, who said Supply Chain Management (SCM) should be in sync with overall business strategy. "Business strategy of whether to be a cost leader or to be a fastest service provider determines the SCM of a company, and there is always a trade-off between cost and service," he said. Recounting the various steps in the design of an SCM, he mentioned that the first and critical step for a successful design of SCM is to develop the cost structure of a company. He also took us through an assignment on designing strategic networks that his company had executed for a top Chinese telecom firm.

Samir Shukla, Senior Manager, Bristlecone, then organized a workshop on supply chain opportunity assessment which delved into the essentials of Supply Chain Operations Reference Model (SCOR). SCOR is a process reference model that provides ready-made Key Performance Indicators (KPIs) to evaluate and assess the supply chain of an organization.

Next


Send this article to Friend


Contributed by -
Media Cell,
Indian Institute of Management, Kozhikode.






MBA Jobs
MBA Preparation
B-Schools
MBA Forums
About CoolAvenues
Senior Mgmt Jobs CAT / MAT/ CET Dean talk CAT Preparation Post a Job
Finance Jobs Admission Alert B-School Profile Executive MBA Advertise with Us
Marketing Jobs MBA Insider B-School Diary Career Help Contact us
HR MBA Jobs MBA Admission Process Summer GMAT Privacy
Operations MBA Jobs English Preparation MBA News Companies Copyrights
IT MBA Jobs MBA Abroad MBA Events B-Schools About CoolAenues
Consulting MBA Jobs CAT / MAT / CET test papers MBA Placements Summer Guidance
Resume Design Tips MBA in India Summers Guide Classifieds

© All Copyrights exclusive with Zebra Networks
Part or full of the contents can not be published, copied or reproduced
in any form without the prior written exclusive permission of Zebra Networks. Pls refer to CoolAvenues Copyright section.