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Marketing Management | "Impact of Celebrity Endorsement on Overall Brand"

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Impact of Celebrity Endorsement on Overall Brand

- by Rahul Dhanuka *

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Page - 7

With the use of the celebrity, this effect is shrewdly magnified so as to allow the consumer to equate the personality and the brand together. Hence, whenever the consumer is watching the several images of her favourite actress alone, it conjures up multiple impressions of her sipping the XY brand of coffee, each time.
The brand's ultimate goal is to be at the top of her choice bracket and it achieves this goal by being omnipresent in her memory through related celebrity imagery. Does it justify the obscene amounts of money paid to these celebrities? For firms with annual turnovers in excess of Rs. 1000 crores, an endorsement deal of Rs. 5-6 crores for such a response would indeed be a smart deal. In a Synovate/Blackstone Market Facts Survey in India in late 2003, almost 47% respondents affirmed celebrity influence on their purchase behaviour. That's a lot of people influenced by celebrity endorsement! Talking about successful switchovers by celebrities among competitive brands, Aamir Khan had a 78% top brand recall with Coke. But such transitions are rare and involve a lot of hard work behind the scenes to dab any leftover effects of the celebrity's previous liaison with the competitor.

While speaking of celebrities, we should be very clear as to who this term connotes to and the powers they carry. Fido Dido for 7-UP, the Amul Girl or Tony the Tiger for Kellogg's Frosted Flakes are as much a celebrity as any breathing face. They reach their target consumer, they move the product, and they carry the brand. That's what counts. Of course, the gestation period is higher in the case of such creatives, but in the event of a hit, the comparative risks are minimized. After all, they cannot get drunk, attract a controversy or commit a crime, as long as the management wants. In short, they are 'safe floaters' vis-à-vis their unpredictable human counterparts.

Undoubtedly, there are many advocates for the clamp down upon the commercialisation of consumer emotions and money-making attitude of endorsers. But the celebrities have circumvented these allegations by appearing in non-commercial advertisements. When Aishwarya Rai appeals to the nation to donate their eyes while she personally pledges them, she strikes a chord with millions of viewers. Shabana Azmi inspires a sense of tremendous awe and respect while being shown as visiting HIV patients.

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* Contributed by: -
Rahul Dhanuka,
Class of 2006,
Indian Institute of Management, Indore.


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