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Skills in using computers, the Internet, tele-communications and related technologies need to be part of the core curriculum for schools, beginning at the primary level, through universities and graduate programmes. In the interests of overcoming inequities in rural community,
such training should focus especially on the needs of women, people with disabilities, and other disadvantaged groups, through a combination of public programmes and industry-sponsored initiatives.

One of the ways in which the increasing shortage of ICT professionals might be addressed is in fresh and creative approaches to increasing the attractiveness of working in India. The advantages of working in India, as opposed to other countries, need to be identified and marketed actively to this sector of the labour market.

Government as Model User

Government agencies have a unique opportunity to promote e-commerce benefits by "practicing what they preach": implementing advanced information technologies to support and manage their official activities. Such government application of ICT in a variety of settings could serve two main purposes, namely -