Executive Education Programme at ISB, Hyderabad
January 2003

BUSINESS PROCESS OUTSOURCING
January 18 - 22, 2004

Business Process Outsourcing, one of India's fastest growing industries, is poised to takeoff into the big league primarily because today, outsourcing is not a choice but imperative.

Faced with intense global competition and a weak economic environment, most companies are cutting costs by reworking their business model and outsourcing business processes. Increasingly, outsourcing is not only about reducing costs by migrating core functions, but about enhanced performance. This programme will help managers make better decisions about outsourcing, including selecting the appropriate process to outsource, understanding the migration path over time and scale, structuring the contract, pricing, governance, and other critical issues.

For more information, visit www.isb.edu/execed
or
contact Programme Management Team on
+91 40 23007041/42 or by writing to execed@isb.edu