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NASSCOM's
ITES - BPO Strategy Summit, 2003
Hotel Le Meridian, Bangalore
12 - 13 June 2003
International BPO Experts discuss
Your Business
Offshore Migration & Implications
Market Access
Your Customers
What Customers Want
Service Excellence
Your competitors
Country Competitiveness
Strategies for Success
for 2 continuous days
The focus of this summit will be YOUR business.
12th June : ITES-BPO customer landscape & strategies for success
HR Outsourcing & India as an Oursourcing Destination
Moving up the value chain: Non core to core
Offshore Migration & Implications for Indian Vendors
Offshore Outsourcing in the financial service space & imperatives for Indian Vendors
Country Competitiveness
Market Access: Client acquisition challenges for Indian Vendors
Panel Discussion: What customers want
13th June : Learning with the Leaders - A series of Interactive sessions on
Best Practices
Developing and Managing a successful offshore outsourcing contract
HR Practices
Infrastructure and Facilities Management
Venture Capital: Banking the Buck
BPO - A deal maker's perspective
Speakers
John Halvey, Milbank Tweed
Michel Janssen, Everest Group
Ralph Ellspermann, Philippine IT Offshore Network Inc.
Martin Conboy, Call Centres.net
Kevin Campbell, Exult
Shamus Rae, IBM-Business Transformation Outsourcing
Dennis Grady, OSI International
Ian Rippin, BT (Worldwide)
David Hudson, Interactive Intelligence Inc.
Jose Cunningham, Shaw Pittman
Christine Gambacorta, GTL Ltd.
Who should attend
IT & ITES Professionals, Financial and Technology Analysts, Government Officials, Venture Capitalists/ Investment Bankers, International Buyers, etc.
It's easy to register
* Fax or courier your registration form to a NASSCOM office near your OR
* E-mail your registration to events@nasscom.org OR
* Register and pay online at www.events.nasscom.org
Refer: CoolAvenues.com
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